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How do I use the Portal?

Log in, launch your simulation, download the software and see your results: a quick guide to each part of the Web Portal.

The Web Portal is where you log in to Virtual Medical Coaching. From here you launch X-ray Pro VR, RadSafe VR or BirthWise VR, download the software, and see your results.

Logging in

  1. Go to the Web Portal. Bookmark it. You can also reach it from the top right of the Virtual Medical Coaching website.
  2. First time? Use the link in your welcome email to create your password. The link lasts 1 day. See Getting started: account set up.
  3. Link expired or forgot your password? Select Forgot Password on the login page. See Password reset.

Login stuck on the loading screen? See The portal log-in is stuck on the loading screen page.

Launching a simulation

When you log in, the simulations your account is licensed for appear on screen. Choose one, then pick how to run it:

Launch 2D simulationOpens the Desktop version on your computer screen, with mouse and keyboard. X-ray Pro VR and RadSafe VR only. See What is the desktop version?
Launch VR simulationOpens the simulation in a VR headset connected to your PC. See Using a VR headset with a PC.

The simulation must be installed on the computer first. If you see a message saying it isn't, see Simulation not installed on your device.

The parts of the portal

SectionWhat it's for
SimulationsThe simulations your account is licensed for, with full access to all features.
Self-AssessmentX-ray Pro VR with some help removed, such as preset exposure factors, to test your technique. Also theory quizzes on individual projections, covering anatomy, pathology, physics and positioning.
ReportsThe images you have acquired in the simulation, with their details.
DownloadsThe installers for the simulations, for Windows or Mac. Install on every computer you want to use. If your IT team has already installed it, you can skip this.
Device LoginShows an 8-character code to log in on a standalone VR headset. Not used for VR connected to a PC.
PreferencesChoose the skin tone of your hands in the simulation, change your password, and review cookie settings.
Support CentreAnswers to common questions. Lecturers and IT teams can also raise a support ticket here.

Video walkthrough

For educators

A walkthrough of the Web Portal from an educator's point of view.

Still stuck?
  1. Ask the chatbot: the Ask me anything box, bottom right of any Help Center page.
  2. Submit a help ticket.

Help us fix it first time. A ticket that only says "it's not working" doesn't tell us what has gone wrong, so we can't fix it. We'll have to write back and ask for details, which slows everything down. Please include:

  • the email address you log in with, and the name of your institution
  • which simulation (X-ray Pro VR, RadSafe VR or BirthWise VR)
  • which part of the portal, and what you clicked
  • what happens, with any message word for word or a screenshot
  • your browser (for example Chrome or Safari) and computer (Windows or Mac)
Submit a help ticket