PC Requirements for Virtual Medical Coaching VR and Desktop Solutions

Check your computer against these specifications before you run X-ray Pro VR, RadSafe VR or BirthWise VR. VR needs a VR-ready Windows PC. The Desktop version runs on most Windows PCs and Macs.

VRX-ray Pro VR, RadSafe VR and BirthWise VR. Needs a Windows PC with a dedicated graphics card, connected to HTC Vive, Vive Pro, Vive Pro 2, Valve Index, or Meta Quest with Link or Air Link. Macs cannot run VR.

Desktop versionX-ray Pro VR and RadSafe VR, with mouse and keyboard on Windows or Mac. BirthWise VR has no Desktop version. See What is the desktop version?

VR: minimum specifications

Component	Minimum
Operating system	Windows 10 or Windows 11 (64-bit only)
Processor	x64, comparable to Intel Core i5-4590 or higher
Memory	8 GB RAM
Graphics	NVIDIA GeForce GTX 1060 or equivalent, with at least 3 GB dedicated video memory
Graphics interface	PCIe 2.0 16x, PCIe 3.0 8x or PCIe 4.0 8x. On PCIe 2.0 16x or PCIe 3.0 8x you may need to lower render scaling for smooth performance.

VR: recommended specifications

Component	Recommended
Operating system	Windows 10 or Windows 11 (64-bit only)
Processor	x64, comparable to Intel Core i7-4790 or higher
Memory	16 GB RAM
Graphics	NVIDIA GeForce GTX 1080 or higher, with 8 GB or more dedicated video memory
Graphics interface	PCIe 3.0 16x, PCIe 4.0 8x or better

Use the recommended specifications for higher resolution headsets such as the HTC Vive Pro 2.

VR needs a dedicated graphics card. Integrated graphics are not enough for stable VR. Your PC must also meet your headset maker's own minimum requirements. Using a laptop? See Additional guidance for VR system configuration to check its ports are wired to the graphics card.

Setting up a headset: Using a VR headset with a PC.

Desktop version on Windows

Component	Minimum
Operating system	Windows 7 SP1, Windows 10 or Windows 11 (64-bit only)
Processor	64-bit (x64) with SSE2 support
Memory	4 GB RAM
Graphics	DirectX 11 compatible, with at least 1 GB video memory

A dedicated graphics card gives the best performance, but built-in graphics work if they support DirectX 11 well.

Desktop version on Mac

The Mac app is a Universal app: it runs natively on both Apple silicon Macs and Intel Macs.

Component	Minimum
Operating system	macOS Mojave 10.14 or later
Processor	Apple silicon, or Intel 64-bit (x64) with SSE2 support
Memory	4 GB RAM
Graphics	Apple silicon built-in graphics, or a Metal-capable Intel or AMD graphics processor on Intel Macs

Devices that won't work

The simulations won't install or run on phones, iPads, tablets, Chromebooks or anything running ChromeOS. They need full access to the computer's graphics drivers to draw 3D scenes in real time, and these devices don't allow it.

How to check your computer

Computer	Where to look
Windows	Open Settings, then System, then About, to see the processor, memory (RAM) and Windows version. For the graphics card, press Windows key + R, type dxdiag, press Enter, and open the Display tab.
Mac	Open the Apple menu and choose About This Mac to see the chip or processor, memory and macOS version.

Still stuck?

Ask the chatbot: the Ask me anything box, bottom right of any Help Center page.
Submit a help ticket.

Help us fix it first time. A ticket that only says "it's not working" doesn't tell us what has gone wrong, so we can't fix it. We'll have to write back and ask for details, which slows everything down. Please include:

which simulation (X-ray Pro VR, RadSafe VR or BirthWise VR)
whether you use VR or the Desktop version, and your headset model if VR
your computer make and model, operating system version, processor, memory and graphics card
what happens, with any error message word for word or a screenshot

Submit a help ticket